How do we start a fundraiser
with FundDog?
Email us and a Customer Service Specialist,
who can answer all your questions and help you get started, will get back to you as quickly as possible. Or, Click here to complete our online form.
How long will it take to receive the sales
materials we need to conduct a fundraiser?
All orders for sales materials are shipped within one business day.
Depending on your location, it can take up to 5 days to receive
the materials.
How many people are required to participate
in the fundraiser?
There is no minimum number of participants required. However, our
Customer Service Specialists can recommend a program that is best
suited for the size of your group.
How long should a typical fundraiser last?
We recommend a two-week selling period. For best results allow at least 2 full weekends.
Do we have to pay for the catalogs?
There is never a charge for fundraising materials to groups that
complete their fundraiser. However, groups that do not submit a
fundraiser order will be billed for the catalogs and handling.
Is there a sales tax on the orders?
Most non-profit groups (schools, scouts, church groups, etc) are
exempt from sales tax. Only your state tax department can tell you
that for sure.
Should students (sellers)
collect the money when they take the order or wait until they deliver
the products?
We suggest that you collect the money when the order is taken. This
simplifies (and speeds up) the process and makes your profit readily
available to you.
How do we submit our order?
Mail the order to us in the large white postage-paid (free) envelope
that came in the leader packet with your catalog shipment.
Can orders be faxed or emailed?
Yes, our fax number is (203) 732-7836. Always call or email us to
confirm that we have received your order.
Do we have to send our payment in with
the order?
No. As long as you have signed and returned your Fundraising Contract,
you will have 30 days to pay your invoice. Note: the Contract must
be signed by the school principal (if applicable) or one other individual
willing to accept financial responsibility for the project.
How long will it take for the vouchers to arrive?
The products will arrive within two weeks of our receiving your
order. (Usually much sooner)
Do I have to separate the orders myself?
No. Vouchers are packed and labeled for
individual sellers. No time consuming sorting!
How do I replace a lost FundDog Voucher?
Notify your group leader so he or she can contact your fund-raising distributor company. They will promptly replace your lost voucher at no cost.
How can I purchase additional FundDog Vouchers?
Notify your group leader. They can arrange for the purchase of additional vouchers. If you'd like to conduct a FundDog fundraising program for another group, you can contact us directly via email. Or, fill in the information request form
by clicking here.
Can I choose another FundDog subscription in place of the subscription that I originally choose?
Absolutely. Once you have accessed the special offers with your FundDog Activation code, you can sign up for any of the subscriptions available.
How do I contact FunDog?
Click here
How do I redeem my FundDog Voucher?
Click here and enter the activation code printed inside your voucher. Follow the simple prompts to redeem.
Can FundDog assist me if I have questions concerning my account after I redeem my voucher?
Yes, we can answer basic questions for you, but most questions are easily answered in the FAQ sections of our
merchant's web sites.
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Can I extend my subscription past the FundDog one month subscription I originally purchased?
Yes, it is simple. Just follow the easy prompts on the account you set up with the merchant.
Can I cancel my subscription at any time?
Yes. Just follow the easy prompts on the account you set up with the merchant.
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